Privacy Policy
At DNT Network (“DNT Network,” “we,” “our,” or “us”), we care deeply about the privacy and security of the personal information you choose to share with us. Whether you visit our website, enroll in one of our certification programs, or interact with any of our services, we want you to feel confident in how your information is protected and used. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your data. By using www.dntnetwork.com or purchasing any of our products or services, you acknowledge and agree to the terms described here. If you do not agree with this Policy, we kindly ask that you discontinue use of our website and services.
If you have any questions about this Privacy Policy or Terms, please contact us at support@dntnetwork.com.
1. How We View Our Role in Your Privacy
DNT Network acts as a “data controller,” which means we decide how and why your personal information is collected and processed. As a visitor, customer, or student, you also play a role in protecting your privacy. Please review this Policy regularly, as we may update it to reflect changes in our operations or new legal requirements. If you provide us with personal information about someone else—such as another adult who participates in a role-play, a parent interviewee, or anyone visible in your assignments—you are responsible for ensuring you have their permission before sharing that information with us.
2. The Types of Information We Collect
We collect information in several ways: some is provided directly by you, some is created through your activity on our website, and some is supplied by third-party services we use to operate our business.
We collect basic contact information such as your name, email address, phone number, mailing address, state of residence, and social media handles. When you create an account or enroll in a course, we also collect login credentials and details about your course progress. Because DNT Network provides educational training, we also collect what can reasonably be considered “student records,” which may include your assignments, uploaded videos, mentor interviews, recommendation letters, assessment submissions, critique forms from mentors, and certification decisions.
We also collect payment-related information. While we do not store or have access to your full credit card details, our payment partners—such as Stripe, PayPal, and Klarna—process your payments securely on our behalf.
Information is also collected automatically when you visit our website. This may include your IP address, browser type, device information, location (approximate), pages visited, time spent on each page, click patterns, and other activity. Cookies, analytics tools, and pixels from platforms like Google, Meta, and TikTok may also gather data about how you interact with our site and marketing materials.
Finally, if you share reviews, testimonials, or engage with us on social media, we may collect or reference publicly available content to highlight student experiences or improve our services. Our website and courses are intended for adults aged 18 and older, and we do not knowingly collect data from minors.
3. How We Use Your Information
We use your information for several purposes, all geared toward delivering a safe, reliable, and supportive learning experience. First and foremost, we use your information to create and manage your account, process your course enrollment, assign mentors, track your certification progress, and communicate with you about your coursework or support requests. We also use it to review your assignments and certification materials in a fair and consistent manner.
We rely on automated tools at times to help detect account misuse, prevent duplicate enrollments, flag fraudulent behavior, and support the certification process. These tools never replace the final judgment of a human reviewer, and you may request a manual review at any time.
Your data also helps us understand how students interact with our website and course content, which allows us to improve our training, expand offerings, and refine the learning experience over time. If you opt in to receive marketing emails, we may send you updates, enrollment opportunities, or promotions tailored to your interests. You may unsubscribe from these communications at any time.
We may use cookies and analytics tools to deliver more relevant website experiences and to provide advertising through platforms such as Google Ads, Meta, and TikTok. This includes retargeting ads that remind you of our offerings after you leave our website.
4. When We Share Your Information
We only share your information when it is necessary to support the services you have chosen. For example, we share relevant details—such as your name, email, city or state, and certification type—with mentors assigned to you. Mentors may also view your submitted assignments, interviews, and related coursework as part of the certification process.
We work with trusted third-party providers who support our operations, including our website host, email platforms, payment processors, analytics tools, video hosting services, and cloud storage providers. These partners only receive the information needed to perform the services they provide.
We may disclose information if required by law, subpoena, or court order, or if we believe in good faith that disclosure is necessary to protect the rights or safety of DNT Network, our students, mentors, or others.
We will never sell your personal information to third parties.
5. International Transfers of Data
Because DNT Network works with service providers around the world, your information may be stored or processed in countries outside of your own. When data is transferred internationally, we use appropriate safeguards—such as Standard Contractual Clauses (SCCs) and industry-standard security practices—to protect your information. By using our website and services, you consent to these transfers.
6. Cookies and Tracking Technologies
Cookies help our website function smoothly and allow us to understand how visitors use our site. Some cookies are essential for features like logging in or accessing your course materials. Other cookies help us analyze website performance or present relevant advertising. You may control cookie settings through your browser, though disabling certain cookies may affect your experience.
7. Your Rights and Choices
Depending on where you live, you may have specific rights regarding your data. These may include the right to access the information we hold about you, request corrections, limit or object to certain types of processing, ask for your information to be deleted, or request a copy of your data. You may also withdraw your consent to marketing emails at any time by unsubscribing.
While we honor these rights wherever possible, please note that some information—such as student certification records, payment data, or information needed for fraud prevention—may need to be retained for legal, regulatory, or operational reasons.
To exercise any of these rights, you may contact us at support@dntnetwork.com.
8. How Long We Keep Your Information
We retain your personal information only for as long as it is needed for the purposes described in this Policy or to comply with legal requirements. Student certification materials and coursework may be stored for up to seven years to allow us to verify, support, or audit your certification if needed. Payment information needed for tax or accounting purposes will be retained as required by law. When information is no longer needed, we delete it or convert it to a non-identifiable form.
9. How We Protect Your Information
We take reasonable and appropriate steps to secure your information. This includes encryption, access controls, secure hosting environments, and ongoing monitoring. Although we strive to protect your data, no system or method of transmission is completely immune to risk. We encourage you to keep your login credentials confidential and to notify us immediately if you suspect unauthorized access to your account.
If a data breach occurs that may compromise your personal information, we will notify you in accordance with applicable law and outline any steps you may need to take.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates are made, we will post the revised version on our website and update the “Last updated” date. Your continued use of the website after any changes are posted will constitute your acceptance of the updated Policy.
11. Contact Us
If you have questions, concerns, or requests related to your personal information, you may reach us at:
Email: support@dntnetwork.com
Website: www.dntnetwork.com
We are committed to responding to your privacy concerns promptly and respectfully.