At DNT Network, we strive to provide accessible, practical, and affordable training programs for birth workers, caregivers, and professionals around the world. Because our courses include immediate digital access to educational materials, clear refund guidelines are necessary to maintain fairness for all learners.

Please review our policy carefully before enrolling.

48-Hour Refund Window

All course purchases are eligible for a refund within 48 hours of enrollment, provided that:

• No more than one lesson has been accessed, and

• The refund request is submitted within 48 hours of the original enrollment time.

Refund requests that meet these conditions may be submitted by contacting our support team. Once verified, refunds will be processed back to the original payment method.

After 48 Hours — All Sales Final

Once the 48-hour refund window has passed, all purchases become final and non-refundable.

Refunds will not be issued under any circumstances, including but not limited to:

• Change of mind

• Failure to complete the course

• Lack of time to finish the program

• Dissatisfaction after extended course access

• Inability to schedule interviews or mentorship components

• Inability to meet certification or licensure requirements in a specific state or country

• Changes in employment, personal, or financial circumstances

• Technical difficulties caused by a student’s personal device or internet connection

This policy applies even if the course has not been completed or has been accessed only occasionally.

Course Access and Digital Content

Upon enrollment, learners receive immediate access to digital course materials, which may include:

• Video lessons

• downloadable resources

• training materials

• certification guidelines

• practice assignments

• community or mentor resources

Because digital content can be accessed immediately, refund eligibility is limited to the initial 48-hour review period.

Scholarships, Grants, and Discounted Enrollments

Courses obtained through any of the following are non-refundable:

• Scholarships

• Training grants

• Promotional discounts

• Referral credits

• Bundled course discounts

• Special pricing offers

These enrollments are considered final sale at the time of purchase.

Payment Disputes and Chargebacks

If a learner initiates a chargeback or payment dispute with a bank, credit card provider, or payment processor without first contacting DNT Network to resolve the issue, the following actions may occur:

• Immediate suspension or termination of course access

• Suspension of mentor assignments, certification reviews, or student services

• Revocation of certification eligibility

• Suspension of access to course materials and student records

• Submission of the disputed balance to collections if the chargeback is not resolved

DNT Network reserves the right to present enrollment records, login activity, course access logs, and policy acceptance records to the payment processor as evidence in resolving payment disputes.

Certification and Professional Requirements

DNT Network provides educational training and certification programs, but enrollment does not guarantee employment, licensure, or professional credential recognition in any specific jurisdiction.

It is the learner’s responsibility to verify whether a certification meets local regulations, employer requirements, or licensing standards before enrolling.

Refunds will not be issued based on licensing or employment eligibility outcomes.

Contact for Refund Requests

Refund requests within the eligible window must be submitted within 48 hours of enrollment.

Please include:

• Your full name

• Email address used during enrollment

• Course name

• Order confirmation or receipt

Requests should be submitted to:

Support Email: support@dntnetwork.com

Our team will review the request and respond as soon as possible.

Policy Agreement

By enrolling in any course or bundle offered by DNT Network, you acknowledge that you have read, understood, and agreed to this Refund Policy and Terms.